Service Charter
Mkataba wa Huduma
Our commitment to quality service delivery • Ahadi yetu ya utoaji huduma bora
ENEnglish Version
Service Charter
English Version
KTVC
Kongoni Technical and Vocational College
The top-rated technical and vocational college in technical training.

Service Charter
Click to view full document
CUSTOMER SERVICE DELIVERY CHARTER
Vision:
A Global Center of Excellence in Technical Vocational Education and Training, Research and Consultancy.
Mission:
To Provide high quality and internationally competitive training for TVET practitioners, undertake research and consultancies to meet the needs of a dynamic world.
Core Values:
i. Professionalism ii. Innovation iii. Integrity iv. Inclusivity v. Accountability
OUR COMMITMENT TO OUR CUSTOMERS
SWToleo la Kiswahili
Mkataba wa Huduma
Toleo la Kiswahili
KTVC
Kongoni Technical and Vocational College
The top-rated technical and vocational college in technical training.

Mkataba wa Huduma
Click to view full document
MKATABA WA UTOAJI HUDUMA KWA WATEJA
Maono:
Kituo cha Kimataifa cha Ubora katika Elimu ya Teknikal na Mafunzo ya Kitaaluma, Utafiti na Ushauri.
Dhamira:
Kutoa mafunzo ya hali ya juu na ya kimataifa yanayoshindana kwa wataalamu wa TVET, kufanya utafiti na kutoa ushauri ili kukidhi mahitaji ya ulimwengu wenye mabadiliko.
Maadili Muhimu:
i. Utaalamu ii. Uvumbuzi iii. Uongozi iv. Ujumuishi v. Uwajibikaji
AHADI YETU KWA WATEJA WETU
Download Service Charters
English Version
Official Service Charter in English
Toleo la Kiswahili
Mkataba wa Huduma kwa Kiswahili
Our Commitment
Dedicated to providing excellent service to all stakeholders
Service Standards
Clear timelines and quality benchmarks for all services
Accountability
Transparent processes and feedback mechanisms
Need Help? • Unahitaji Msaada?
For any inquiries about our service charter or to provide feedback on our services
Kwa maswali yoyote kuhusu Mkataba wetu wa huduma au kutoa maoni