Service Charter

Mkataba wa Huduma

Our commitment to quality service delivery • Ahadi yetu ya utoaji huduma bora

ENEnglish Version

Official Language

Service Charter

English Version

Official Document
K

KTVC

Kongoni Technical and Vocational College

The top-rated technical and vocational college in technical training.

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English

Service Charter

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CUSTOMER SERVICE DELIVERY CHARTER

Vision:

A Global Center of Excellence in Technical Vocational Education and Training, Research and Consultancy.

Mission:

To Provide high quality and internationally competitive training for TVET practitioners, undertake research and consultancies to meet the needs of a dynamic world.

Core Values:

i. Professionalism ii. Innovation iii. Integrity iv. Inclusivity v. Accountability

OUR COMMITMENT TO OUR CUSTOMERS

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SWToleo la Kiswahili

Lugha Rasmi

Mkataba wa Huduma

Toleo la Kiswahili

Official Document
K

KTVC

Kongoni Technical and Vocational College

The top-rated technical and vocational college in technical training.

Kiswahili Charter Preview
Kiswahili

Mkataba wa Huduma

Click to view full document

MKATABA WA UTOAJI HUDUMA KWA WATEJA

Maono:

Kituo cha Kimataifa cha Ubora katika Elimu ya Teknikal na Mafunzo ya Kitaaluma, Utafiti na Ushauri.

Dhamira:

Kutoa mafunzo ya hali ya juu na ya kimataifa yanayoshindana kwa wataalamu wa TVET, kufanya utafiti na kutoa ushauri ili kukidhi mahitaji ya ulimwengu wenye mabadiliko.

Maadili Muhimu:

i. Utaalamu ii. Uvumbuzi iii. Uongozi iv. Ujumuishi v. Uwajibikaji

AHADI YETU KWA WATEJA WETU

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English Version

Official Service Charter in English

Toleo la Kiswahili

Mkataba wa Huduma kwa Kiswahili

Our Commitment

Dedicated to providing excellent service to all stakeholders

Service Standards

Clear timelines and quality benchmarks for all services

Accountability

Transparent processes and feedback mechanisms

Need Help? • Unahitaji Msaada?

For any inquiries about our service charter or to provide feedback on our services
Kwa maswali yoyote kuhusu Mkataba wetu wa huduma au kutoa maoni